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FAQ
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About Us
FAQ
Contact Us
Log in
Frequently Asked Questions
Got questions? We’ve got answers to help you understand how SurveyPay works.
Account & Registration
How do I create a SurveyPay account?
Simply click the "Register" button and fill out your name, email, and password. It’s quick and free!
Can I create more than one account?
No. Multiple accounts are not allowed and may lead to account suspension.
Surveys
How often do I get surveys?
New surveys are available daily based on your profile and demographics. Keep checking back frequently!
Why was I disqualified mid-survey?
Some surveys filter participants mid-way for certain criteria. Don’t worry—many offer small rewards even if you're screened out.
Earnings & Payments
How much can I earn per survey?
SurveyPay surveys typically pay between $0.50 and $5. Occasionally, you might find higher‑paying offers.
When can I withdraw my earnings?
You can withdraw once you reach the $5 minimum. Payout options include PayPal, bank transfer, and select gift cards.
Privacy & Security
Is my personal info secure?
Yes. We use SSL encryption and follow industry best-practices. Your data is anonymized and never sold.
I’m not receiving surveys anymore. What should I do?
Make sure your profile is fully complete and correct. Also, check email spam folders and enable notifications in your settings.
Need help? How do I contact support?
You can email us at
supports@survey-pay.com
or use the live chat on your dashboard.